Alternatively, you can use a Microsoft mail server that you’ve configured earlier.ĭelete the incoming mail server that uses basic authentication. Give your mail server a name and description.Ĭonfigure an incoming mail handler with the Microsoft mail server you configured from step 1. Learn more about adding mail servers with OAuth 2.0 integration.
We recommend that you upgrade your existing mail servers that have basic authentication to OAuth 2.0. This means that you may no longer be able to create issues and comments from your Microsoft email address as Microsoft Exchange Online will not be operational. Service providers like Microsoft will end the support for basic authentication. Upgrade your mail server from basic authentication to OAuth 2.0 You’ll need to review and confirm permissions to let Jira access your information. To add an incoming Microsoft mail server:Ĭhoose Microsoft as an email service provider.Įnter your Microsoft sign-in credentials to use your Microsoft mail server.įor Microsoft mail servers, Jira will auto-fill authorization and the token endpoint data. Microsoft will no longer support basic authentication, and your connection to the Microsoft Exchange Online server will not be operational. If you’re using Microsoft Exchange Online to create issues and comments from your email, then you need to configure OAuth 2.0 for your Microsoft email server.
Specify the username to authenticate your POP/IMAP account.Įnter the password to authenticate your POP/IMAP account.Īdd a Microsoft mail server with OAuth 2.0 integration Specifying 0 or a negative value here will result in Jira waiting indefinitely for the POP/IMAP server to respond. Leave it blank for a default value, which is 10000 ms. Specify the timeout period in milliseconds. Use this field specify the host name or IP address of your the POP/IMAP mail server. For a secure POP/IMAP mail server, select SECURE_POP or SECURE_IMAP. If your POP/IMAP mail server is standard one, then select POP or IMAP. To add an incoming mail server, you need to enter the following fields: Learn more about incoming mail server fields. Select the protocol, and enter the host name, port number, timeout, username and password fields. Give your mail server a name and description, and click Add.
Jira periodically scans your new emails from your mail account, and it then creates issues and comments from your mails (via mail handlers).
To generate issues and comments from emails, you’ll have to create a mail account for a POP or IMAP mail server that Jira can access. Alternatively, you can set up additional POP or IMAP mail servers if you don’t want to use your application’s default mail server. Issues and comments in Jira can be generated from email messages sent to your cloud application's default mail server. To configure mail servers, you must have Administer Jira global permissions.